Privacy Policy

Serrano Scaffolding System LLC (“we,” “us,” or “our”) operates https://www.serranoscaffold.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us.

1. Information We Collect

a. Personal Data:

- Name, email address, phone number and company name when you submit a quote request or contact form.

- Billing and shipping address if you purchase rental equipment.

b. Technical Data & Usage Data:

- IP address, browser type, operating system, referring URLs, pages viewed, and time stamps, collected via cookies and analytics tools.

2. How We Use Your Information

Provide & improve services:**

to respond to inquiries, schedule jobs, and personalize your experience.

Communication:

to send confirmations, updates, promotional messages (only if you opted in), and important service notices.

Legal compliance:

to meet OSHA and other regulatory requirements.

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

- Remember your preferences.

- Analyze site usage and performance.

- Serve targeted marketing (only with your consent).

You can disable cookies in your browser settings, but some features of the Site may not function properly.

4. Third-Party Links

Our Site may contain links to external sites (e.g., industry resources). We are not responsible for their privacy practices. Please review their policies separately.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. However, no online transmission is 100% secure; use of the Site is at your own risk.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

- Access, correct, or delete your personal data.

- Object to or restrict processing.

- Withdraw consent at any time (for marketing communications).

To exercise these rights, contact us at privacy@serranoscaffold.com.

7. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top will reflect any changes. Continued use of the Site constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns, please contact:

- Email: privacy@serranoscaffold.com

- Phone:** +1 301 706 1170

- Address:** 1234 Scaffolding Lane, Silver Spring, MD 20905, USA